Returns and Exchanges
We stand behind the quality of our products & guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge — simply submit a customer service request with a photo of the items in question & one of our representatives will issue an immediate replacement.
We know buying online can be difficult! So, we offer store credit or refunds for unworn/unwashed apparel, within 15 days from the delivery confirmation date.
We typically do not accept returns, refunds or replacements due to user error such as incorrect selection of sizes, designs, colors, etc.
CANCELLATION POLICY
Because all of our items are handprinted to order, we only allow cancellations up to 12 hours after your order is placed. We are not able to offer exceptions to this policy.
RETURN POLICY
We know buying online can be difficult! So, we offer store credit/refunds for unworn/unwashed apparel within 15 days from the delivery confirmation date.
1) Store Credit
Is it the wrong color, style or size? Let us know, and we will send you a store credit for the products you purchased (shipping and handling costs are nonrefundable). Once we receive your unworn/unwashed shirt(s) with the tags still on, we will send you your store credit. The deadline to request store credit is 15 days from the delivery confirmation date.
2) Refund
Can’t find something that will work? We will refund payment method for the item(s), minus restocking fee per item purchased and the cost of shipping. Once we receive your unworn/unwashed shirt(s) with the tags still on, we will send you your refund. The deadline to request a refund is 15 days from the delivery confirmation date.
Please note that last chance/sale items or mystery/bundle packs ,and gifts with purchase, are final sale and are not eligible for returns or exchanges.
All returned items must be in the original condition in which they were received. Items that have been washed or worn cannot be returned or exchanged. If we determine that your item has been washed or worn we reserve the right to deny your exchange. Items that smell of smoke, perfume or have pet hair on them will be not be accepted for return/exchange.
We reserve the right to refuse returns of items that we determine to be "friendly fraud," which is purchasing something without the intention of keeping it.